Ordering & payment
How to order and pay for your Vira
At Vira, we like to keep things simple.
In just a few easy steps, you can configure your perfect Vira, complete your order, and get ready for delivery. At Vira, we like to keep things simple.
In just a few easy steps, you can configure your perfect Vira, complete your order, and get ready for delivery.
We accept worldwide payments, and there are no additional fees — no matter where you are ordering from.
Every Vira customer enjoys the same transparent pricing and secure checkout experience.
Configure your Vira
Choose your preferred Vira and set it up exactly the way you like. Select your model, color, and any accessories to create your ideal combination.
💡 Tip: Before placing your order, check the daily limit in your banking app. Some banks require you to increase this limit for larger payments, and activating the change can take up to four hours.
Checking in advance prevents any payment issues later.
01
Add to cart
Click Add to cart, review your configuration, and then select Proceed to checkout to continue your order.
02
Enter your details and choose a payment method
Fill in your personal information and delivery address. Then select your preferred payment method.
💡 Note: iDEAL and iDEAL in 3 have a digital daily limit set by your banking app.
If you increase this limit, it may take up to four hours before the change becomes active.
03
Confirm your order
Click Pay now to complete and confirm your order. After payment, you will automatically be redirected to the Thank you for your order page. Within a few minutes, you will receive an email confirmation of your order.
04
Then, get ready!
Your Vira is already on its way, with a few small gifts as a little extra surprise.
05
Payment Methods
💡 At Vira, you can choose the payment method that suits you best. All transactions are secure and processed through trusted payment providers.
Note: Some banks apply a daily payment limit for digital transactions. Adjusting this limit may take up to four hours to take effect.
iDEAL – fast and secure payment through your own banking app
iDEAL in 3 – pay in three equal instalments, interest-free.
Credit card – Visa, MasterCard and American Express
Bancontact – for Belgian customers
Visa – safe and convenient international payment
Klarna – buy now, pay later with flexible options.
Frequently asked questions
Is the cargo bike insurable?
Yes, you can insure the Vira cargo bike to protect it from theft and damage.
Do you also do cycling plan?
Yes, we are affiliated through FiscFree. This allows you to purchase your Vira cargo bike through the bike plan.
Do you also do maintenance on cargo bikes?
Of course! We are happy to service your Vira cargo bike for you. You can make an appointment for this. This maintenance always includes a free check of all components to make sure everything works optimally.
Will the Vira cargo bike fit through my door?
Yes, the width of the Vira cargo bike at its widest point is less than 90 cm and therefore fits through most universal doors, such as those of your shed.
Are the Vira cargo bikes also suitable for dogs?
Yes! We can customise the cargo bikes so that your dog can get in easily through a door in the cargo box. This makes the Vira cargo bike ideal for pets.
Do toddlers and Maxi-Cosi holders fit in the bin?
Yes, the cargo box of the Vira cargo bike is spacious enough for toddlers and Maxi-Cosi holders. This makes our cargo bike perfect for young families.
Are Vira cargo bikes safe?
Yes, Vira cargo bikes are safe. They are certified and tested according to the European standard. We also keep a close eye on the quality of our cargo bikes to ensure your safety.
Why are Vira cargo bikes so inexpensive?
Our cargo bikes are so affordable because we deliver them directly from the manufacturer to the customer, with no middlemen or bike shops. This saves costs, which we pass on to you in the form of lower prices.
Is your question not listed here?
View all frequently asked questions or contact us. We are happy to help!
Looking for another topic?
Reviews
Read how our customers experience their cargo bike. Real stories, honest opinions, and rides full of joy.
Delivery
We make sure your cargo bike is delivered to your home safely and quickly. Read here how our delivery works and what you can expect.
Insurance
Enjoy every ride without worry. With a good cargo bike insurance policy, you and your bike are protected against damage and theft.
Returns
Not completely satisfied with your purchase? No problem. We make returns simple and transparent, so you’ll be taken care of in no time.