FAQ
Quickly find the answer to your question.
How soon will my Vira cargo bike be delivered?
On average, your Vira cargo bike will be delivered within 5 working days. We always agree on the exact delivery date, so you know exactly when to expect your cargo bike.
Why are Vira cargo bikes so inexpensive?
Our cargo bikes are so affordable because we deliver them directly from the manufacturer to the customer, with no middlemen or bike shops. This saves costs, which we pass on to you in the form of lower prices.
What is the warranty on my Vira cargo bike?
On your Vira cargo bike you have a legal warranty, and we are happy to grant it. If you wish to claim warranty or have any questions, please feel free to contact us via e-mail.
Are Vira cargo bikes safe?
Yes, Vira cargo bikes are safe. They are certified and tested according to the European standard. We also keep a close eye on the quality of our cargo bikes to ensure your safety.
Do toddlers and Maxi-Cosi holders fit in the bin?
Yes, the cargo box of the Vira cargo bike is spacious enough for toddlers and Maxi-Cosi holders. This makes our cargo bike perfect for young families.
Are the Vira cargo bikes also suitable for dogs?
Yes! We can customise the cargo bikes so that your dog can get in easily through a door in the cargo box. This makes the Vira cargo bike ideal for pets.
Will the Vira cargo bike fit through my door?
Yes, the width of the Vira cargo bike at its widest point is less than 90 cm and therefore fits through most universal doors, such as those of your shed.
Do you also do maintenance on cargo bikes?
Of course! We are happy to service your Vira cargo bike for you. You can make an appointment for this. This maintenance always includes a free check of all components to make sure everything works optimally.
Do you also do cycling plan?
Yes, we are affiliated through FiscFree. This allows you to purchase your Vira cargo bike through the bike plan.
Is the cargo bike insurable?
Yes, you can insure the Vira cargo bike to protect it from theft and damage.
Is your question not listed here?
View all frequently asked questions or contact us. We are happy to help!